Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, address, phone number, and email address
• Date of birth and social security number (for insurance purposes)
• Medical history and current medications
• Insurance information and coverage details
• Payment information

Medical Records

As a dental practice, we maintain comprehensive medical and dental records that include:

• Diagnostic information and treatment plans
• Dental X-rays and imaging
• Notes from examinations and consultations
• Treatment records and outcomes

2. How We Use Your Information

We use the information we collect to:

• Provide dental diagnosis, treatment, and preventive care
• Schedule and confirm appointments
• Process insurance claims and payments
• Send appointment reminders via SMS or email (with your consent)
• Communicate with you about your treatment and care
• Comply with legal obligations and regulatory requirements
• Improve our services and patient experience

3. HIPAA Compliance

We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable state privacy laws. Your protected health information (PHI) is safeguarded and only disclosed as permitted or required by law.

You have the right to:

• Access and obtain a copy of your health records
• Request amendments to your medical records
• Request restrictions on certain uses and disclosures
• Receive an accounting of disclosures
• Obtain a paper copy of this privacy notice

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Healthcare providers: Other dentists, specialists, or laboratories involved in your care
• Insurance companies: For billing and claims processing
• Legal authorities: When required by law or to protect our rights
• Business associates: Companies that assist us in operations (bound by HIPAA-compliant agreements)

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. Our security measures include:

• Secure electronic health record systems
• Encrypted data transmission
• Access controls and staff training
• Regular security assessments

6. Website Privacy

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

SMS Communications

If you opt-in to receive SMS messages from us, we will only send appointment reminders and practice updates. Standard messaging rates may apply. For details, see our SMS Policy.

7. Retention of Information

We retain your dental records and personal information for as long as required by law and our professional retention policies. Generally, patient records are retained for at least 7 years after the last visit, or as required by Virginia state law.

8. Children's Privacy

We may collect information about children under 18 with parental or guardian consent. Parents/guardians have the right to review and request corrections to their child's records.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: